Case Study: From Emergency A/C Call to Insurance-Covered HVAC Upgrade | Spurk HVAC
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Case Study: From Emergency A/C Call to Insurance-Covered HVAC Upgrade

When a Sewickley homeowner’s A/C quit right before out-of-town visitors, Spurk HVAC stepped in
with same-day service and honest guidance that ended in a full system upgrade that was fully
covered by insurance.

The Emergency

A homeowner in Sewickley reached out to Spurk HVAC in full panic mode: their A/C had stopped working during a summer heatwave, just days before hosting out-of-town guests, and other HVAC companies were booked out for weeks.

The owner was in a tough spot: they could try a quick A/C repair to get the system running before guests arrived, but their aging system was likely to break down again, making the repair feel useless.

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Challenges:

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No cooling during peak summer heat

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Urgency due to incoming visitors

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A 15-year-old HVAC system showing signs of decline 

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Uncertainty about insurance coverage for the damage

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Financial concerns about the cost of replacement

The Solution

Our scheduling team was able to shift appointments and book them that same day by working with clients who had less urgent cooling maintenance needs.

When our technician arrived, they discovered electrical damage to the A/C system, likely caused by a power surge. Fortunately, the homeowner had equipment coverage, and their insurance company approved the cost of A/C replacement.

However, the rest of the HVAC system was in similarly poor condition: inefficient, outdated, and approaching the end of its lifespan.

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Our technician explained the long-term
value of a full system replacement, including:

Improved energy efficiency & performance

Better dehumidification for Pennsylvania’s muggy summers

Increased efficiency for the cold winter months

$2,000-$2,500 savings over purchasing the systems separately

Better dehumidification for Pennsylvania’s muggy summers

Home » Blog old » Case Study: From Emergency A/C Call to Insurance-Covered HVAC Upgrade

Should You Repair or Replace Your Pennsylvania HVAC System?

The Rule of $5,000 will help you decide.

Try out the $5,000 rule

When it comes to HVAC, the $5,000 rule is a helpful way to figure out whether you should repair or replace. Multiply your system’s age by your repair estimate. Repair if under $5,000, and replace if it’s over $5,000.

This information is provided as a general guideline only. Contact Spurk HVAC to get a professional opinion on your HVAC equipment.

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